The Paycor Learning Management System (LMS) provides employees with a valuable platform for professional growth and skill development. It allows for self-paced learning, enabling employees to access courses at their convenience, which fosters a better balance between training and job responsibilities. With a wide range of courses available, employees can enhance both soft skills and technical expertise, helping them advance their careers. The LMS also offers personalized learning paths tailored to individual roles and career goals, ensuring relevant skill development.

Our investment in training provides employees with the tools needed to strengthen their job skills while contributing to our organization’s competitive advantage. Our training programs focus on the following areas of development:

* Address weaknesses/improve performance

* Promote winning behaviors

* Job performance consistency

* Customer satisfaction

Our PROCESS Methodology mandates training commence on the first day of employment for all employees. Training continues on-site between the employee and their Manager/Supervisor. We focus on familiarizing new hires with the core customer service skills required to be successful within a Managed Services environment. Stridens Manager/Supervisor will continue developing and focusing on the expansion of site specific skills to promote success. Our Managers/Supervisors are responsible for collaboratively establishing a customized, professional development plan with each team member. The plan incorporates all client contracted service offerings into a cross-training matrix that fully prepares our team to deliver great customer service. The Operations Manager will routinely review training progress to validate the employee’s ability to meet or exceed established competency levels.