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Striden responded to a competitive RFP that included 3 vendors. Client key pain points included inconsistent service delivery, outdated technology, recurring staff turnover, high cost & rigid solution model. Striden was awarded the contract to provide FM services displacing a 17-year incumbent. Planned, coordinated & executed the seamless transition of services during the Covid pandemic. Assumed the Managed Print Services agreement associated with twenty-three assets. Introduced cloud technology workflow; increasing operational efficiency while decreasing labor & software costs by 22%. Expanded services to include on-site notary and high touch point sanitization.
Facilitated a competitive bid for refreshing the copier fleet resulting in 26% cost savings. Introduced cloud-based mail, copy & supply management technology; increasing operational efficiency while decreasing support costs by 24%.
Planned, coordinated & executed the seamless transition of services as well as refreshing their copier fleet within 30 days of implementation. Introduced cloud technology workflow; increasing operational efficiency while decreasing labor & equipment costs by 28%.
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